Meebo misses me
When I was a student at MSUM, we had one small computer lab that was the unofficial geek hangout: the Linux Lab.
The computers were nothing extravagent, and until the last year of my undergrad degree they still had CRT monitors, but it was our lab. The one downside was that the lab was so locked down network-wise, we couldn’t use the already-installed IM clients (probably for good reason). Fortunately, Meebo was coming in to it’s own during the same time period.
Meebo is pretty cool in it’s own right, but I pretty much had no use for it after I finished college, and so I forgot about it until the other day when I received this email:
I don’t know exactly why, but somehow this obviously automated email seemed strangely personal. Someone at Meebo went out of their way to solicit some feedback about why I stopped using their service, which is enough to make me think, “This company is worth my time.” Tiny glimpses at the personality driving services like Meebo make software seem not so impersonal, and that can really make a difference in how your userbase views you as a company.
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