How easy is the process?

I was doing a bit of catching up in my feed reader today, and one of the latest 37signals posts caught my attention. The post was simple enough, but it was this comment in response to a few other posters that really nailed it:

Who cares about how you do it. That’s just techniques.No matter how you devide[sic] it up into templates and scripts, if the site changes, you have to make those changes. How easy is that process?? That is the question.

Apologies for taking that somewhat out of context to prove a point.

If your software maintenance is painful or leaves you feeling apprehensive, you need to figure out why it’s that way and go after the core of the problem. It only gets worse the longer you ignore it.

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